Terms of Use

Cancellations and Refunds
Any orders placed can be refunded in full within 14 days notice. Notice of cancellation must be given in writing and will take effect from the date of receipt. Cancellation is without prejudice to any transactions already initiated which will be completed according to these terms of business unless otherwise agreed in writing.

At The Guild of Professional Beauty Therapists, we are committed to protecting your privacy and providing a secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. Please read the complete Guild of Professional Beauty Therapists privacy statement.

Collecting your Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before entering a contest, ordering e-mail newsletters, joining a limited-access premium site, or when purchasing and registering The Guild of Professional Beauty Therapists products. Personal information collected by The Guild of Professional Beauty Therapists often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose to receive an example case study, we will request personal information such as: name, company and email address.

Use of your Personal Information
We use your personal information for five primary purposes:

To make the site easier for you to use by not making you enter your personal information more than once.
To help you quickly find software, services or information on The Guild of Professional Beauty Therapists.
To help us create and deliver content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from The Guild of Professional Beauty Therapists.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

The Guild of Professional Beauty Therapists will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Guild of Professional Beauty Therapists or the site; (b) protect and defend the rights or property of The Guild of Professional Beauty Therapists and its family of web sites, and, (c) act in urgent circumstances to protect the personal safety of users of The Guild of Professional Beauty Therapists, its web sites, or the public.

Control of your Personal Information
When you register, or otherwise give us personal information, The Guild of Professional Beauty Therapists will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Security of your Personal Information
The Guild of Professional Beauty Therapists strictly protects the security of your personal information and honours your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United Kingdom or any other country where The Guild of Professional Beauty Therapists, its subsidiaries, affiliates or agents are located.

Use of Cookies
To ensure we are publishing content customers need and want, The Guild of Professional Beauty Therapists collects aggregated site-visitation statistics using cookies. We do not track individuals' use of the site.

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously.

If you choose to not have your browser accept cookies from the The Guild of Professional Beauty Therapists web site, you will be able to view the text on the screens, however you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.

If you have questions regarding this statement, you should contact us about privacy issues. Contact Us

Changes to this Statement
The Guild of Professional Beauty Therapists will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, The Guild of Professional Beauty Therapists will notify you by placing prominent notice on the web site.

Contact Information
The Guild of Professional Beauty Therapists welcomes your comments regarding this Statement of Privacy, please contact us by e-mail or post

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Privacy

General

Beautyguild.com is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at privacy@beautyguild.com.

Beautyguild.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment cards used. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about beautyguild.com or Guild of Professional Beauty Therapists group products and services or those of other carefully selected companies which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. We like to hear your views to help us improve our service. From time to time, we may contact you by post, email, telephone or fax to ask your opinions. Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

Your information may be passed to and used by all Guild companies. We will never pass your personal data to anyone else, except for any successors in title to our business and suppliers that process data on our behalf. We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development purposes.

Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information beautyguild.com holds about you, please write to us at the following address:

Privacy Officer,
beautyguild.com,
320 Burton Road,
Derby,
DE23 6AF

Please enclose your postal details and a cheque for £10 payable to GPBT Ltd.